Hardcopy mail remains the weak link in the
communications infrastructure. Isn't it time it stopped
absorbing headcount, time and money?

The issues

Hardcopy mail, the technology of 19th century communications frustrating the 'instant communication' needs of 21st century business. With entire departments existing solely to process and distribute mail it's not just time it's costing you.

Delays compromise efficiency, reputation and frustrate your people. The costs load the overhead whilst the paper being received adds to an ever growing burden of storage and archiving... and it's doing nothing for your carbon footprint either.

The challenges and opportunities

Beyond the visible cost of the mailroom, there's the cost to reputation and service.

Typically, the most important documentation to your business - contracts, requests for tender, invoices or payments are still sent via mail. Every delay or failure in the system impacts on your key people or your customers. Delays, frustration, embarrassment.

The ideal? To deliver any piece of mail to any member of staff, regardless of location or time zone... on the day it is received.

The reality? A physically and financially impossible task with hard copy.

But what if the hardcopy could be converted into digital files at the point of receipt and forwarded electronically to anyone, anywhere?

"Beyond the visible cost of the mailroom, there's the cost to reputation and service."

The answer

By taking the hardcopy mail before it enters the company and converting it into digital files the complications associated with delivery disappear. Location ceases to be an issue, 'lost in the post' no longer a concern.

The key is having your digital mailroom receive the hard copy early enough each morning to digitise and forward it in a timely manner. Only Capita TDS can deliver against this need.

Capita TDS has negotiated a unique arrangement with the Royal Mail to ensure early morning delivery of customer mail to our facilities.

Our security-accredited teams then sort, scan and distribute the mail electronically.

Your Partner

It adds up to a comprehensive answer to the inefficiencies, delays and costs of maintaining a traditional mailroom. Capita Digital Mail room is your logical next step towards completing your digital communications infrastructure.

To discuss your project, call us on 0845 604 0080 or e-mail us ctds@capita.co.uk

Or download our brochure from the Further information section on the right.