Is outsourcing the right way?
The issues, the benefits and how to chose the right partner

The Issues

Archives don’t tend to get smaller or easier to manage. 

With millions of documents to be stored, indexed, cross-referenced, maintained, secured and accessed, the cost in staff, time and space is always growing.

So, what are the ‘in-house’ options? 

• Pay a heavy price to manage the archive properly

or

• Cope with the archive as a ‘Cinderella’ task that isn’t managed the way it should be.  In the best case it’s expensive. In the worst? The archive becomes progressively more difficult to search and critical legal documents are lost completely.

The need

Modern business needs efficiency in all things - people, processes and costs. An inefficient or incomplete archive impacts on all three. 

• A secure, properly indexed archive, easily available to all users
• A solution that frees the space currently occupied by the archive
• The option to re-focus staff, time and energy to value added tasks
• Quick and easy access to the documents your people need, anytime, any day
• An answer to external audits - best practice archive management 

Delivering against all these demands specialist skills, technology and resources So, you face a choice – acquire this specialist capability in-house or outsource it.

The answer

Archive management needs to be a core competency, that means outsourcing is the truly logical option.

The question is what to look for and who to choose?

• Your partner has to be strong, stable, well resourced and proven.  If they’re not, you’re exposed.
• Optimum efficiency demands state-of-the art equipment and indexing systems
• Consistently high service levels demand strength in-depth in highly trained professionals
• Outsourcing day-to-day operations can only be entrusted to those for whom outsourced services is at the heart of what they do.
  

The ideal partner

Capita uniquely ticks all the boxes: 

• The UK’s largest outsource partner
• A FSTE 100 company
• 30 years in archive management
• The largest UK team in archive services
• State of the art technology
• Tried tested and proven by the UK’s most demanding public and private sector clients 

To discuss your project, call us on 0845 604 0080 or e-mail us ctds@capita.co.uk

Or download our brochure from the Further information section on the right.